Customer Relationship Management(CRM)

Devising and implementing the right CRM strategy is a crucial step in today’s volatile market for winning new customers and building & managing long-term relationships. OSSCube works with enterprises in engineering their CRM initiative into a fitted and business-process aligned CRM solution that improves their business agility and efficiency with cost benefits.

Companies rely heavily on Customer Relationship Management(CRM)technology tools to manage interactions with current and future customers. CRM deploys technology to organize, automate, and synchronize sales, marketing, customer service, and technical support plus manage customers, records and their surveys.

eNoah recognizes that the customer is the MOST key factor of any business, and relationships with new and prospective customers is vital to your business.

That is why the main objectives of eNoah’s innovative CRM strategy and expertise for you work to:

~Increase your business efficiency
~Effectively distribute workload
~Increase your return on investment and profit margins
~Retain existing customers and induct new ones

BENEFITS IN USING CRM DEVELOPMENT

~CRM can track customer activity at each end point.
~CRM tracks customer’s Purchase and Sales habit.
~CRM can generate and record history of Purchase Orders, Sales Orders and Invoices.
~CRM enables Cross selling or Up selling by providing historical data.
~CRM systematically tracks customer communication, problems and solutions.
~CRM helps to generate sales forecasts based on Customer Feedback and Communication.
~CRM easily identifies the target audience for products, based on their purchase history.
~CRM helps the organization prevent gaps in customer service due to attrition as your business has historical data of all customers.
~CRM aids executive leadership in identifying ,preventing and effectively addressing recurrent obstacles in business processes allowing for smooth functioning.